At AajDigital, we strive to ensure your satisfaction with every product you purchase. In the unlikely event that you receive a defective item, we offer a straightforward replacement policy to make your shopping experience as hassle-free as possible.
Conditions for Replacement:
- Products eligible for replacement must be in their original packaging.
- Replacement requests must be initiated within [X] days of receiving the product.
- Proof of purchase is required for all replacement requests.
Steps to Request a Replacement:
- Contact our Customer Service team at [Contact Email/Phone Number] to initiate the replacement process.
- Provide your order number and details of the defect.
- Our team will guide you through the return process and provide instructions for sending the item back.
Replacement Process:
- Once we receive the defective item, our team will inspect it to confirm the defect.
- If the product is deemed eligible for replacement, we will send out a new item to you promptly.
- If the same product is not available, we will offer an alternative or issue a refund as per our refund policy.
We value your trust in AajDigital and are committed to resolving any issues with your purchase. If you have any questions or concerns regarding our replacement policy, please feel free to reach out to us.
