Your satisfaction is our priority at AajDigital. If you are not entirely satisfied with your purchase, we’re here to help with our straightforward refund policy.
Eligibility for Refund:
- Refunds are applicable for unused and unopened products returned in their original packaging.
- Refund requests must be made within [X] days of receiving the order.
- Proof of purchase is required for all refund requests.
How to Request a Refund:
- Contact our Customer Service team at [Contact Email/Phone Number] to initiate the refund process.
- Provide your order number and reason for the refund.
- Our team will guide you through the return process and provide instructions for sending the item back.
Refund Process:
- Once we receive the returned item, our team will inspect it to ensure it meets our refund criteria.
- If the product is eligible for a refund, we will process the refund to your original method of payment.
- Please allow [X] business days for the refund amount to reflect in your account.
Non-Refundable Items:
- Certain items such as [List any non-refundable items] are not eligible for refunds unless they arrive damaged or defective.
Cancellation Policy:
- Orders can be cancelled within [X] hours of placing the order, provided they have not been shipped.
- Once an order has been shipped, it is subject to our refund policy as outlined above.
We value your trust in AajDigital and are committed to ensuring a positive shopping experience. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to us.